Counselling and psychotherapy FAQ

Counselling and psychotherapy FAQ

Our therapists will gladly answer any questions that you might have, but we also know that sometimes people like to do a little research before they come in to see us! If you don’t find the information you’re looking for here, please feel free to contact us or to ask us during your next visit.

What forms do I need?

If you are a new patient, you can download the necessary information forms before your first visit: Counselling and Psychotherapy New Patient

How do I know if I need therapy?

Therapy is seen by many as an avenue to achieve their goals in life and work through difficult situations. There are many benefits, such as gaining self-awareness, achieving positive change, and learning new coping skills. If you are thinking about it, it is probably worth a try.

What is a social worker?

Anyone who calls themselves a social worker must be registered with the Ontario College of Social Workers and Social Service Workers. Training can vary. Trish holds a Masters degree and has additional training. Please see Trish’s page for detailed information about her training and experience.

How can a social worker help me?

People often see social workers when they are going through difficult times in their lives. Social workers can be found in a variety of settings, including counselling and therapy settings, healthcare, and child welfare.

Are your services covered by OHIP?

Counselling provided by a social worker is not currently covered by OHIP. However, many private insurance plans will cover services – please contact your provider to see if they cover counselling with a registered social worker. We provide receipts to submit for reimbursement.

Do you provide telephone consultations before booking?

Trish will provide a free 15 minute consultation prior to booking. Please note these are not counselling sessions, but an opportunity for you to ask questions, to discuss what you are looking for, and to find out how she can help.

How many sessions will I need?

This is a hard question to answer – some people may need only a few sessions, while others will benefit from a longer period of time. Clients usually attend weekly or bi-weekly, especially at the beginning of the counselling process.

How long is a session?

A clinical hour is 50 minutes of direct counselling. The final ten minutes is spent making notes on your session and preparing for your next session.

What are your office hours?

Please see our team page to see Trish’s current hours.

Can I make an appointment for a family member or friend?

No. Potential clients must make their own appointments. If you are looking for counselling services for a minor, please note that Trish only sees individuals over 18 years of age.

I feel terrible and can’t wait for a session. What should I do?

If you are in crisis, please speak with your family doctor or go to your nearest emergency department. You may also access telephone support by calling the Distress Centre of Peel at 905-278-7208. These phones are staffed 24 hours a day, 7 days a week.